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Privacy Policy

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Terms & Conditions

Last Updated: February 28, 2025

1. Introduction

PlanChat ("we," "us," or "our"), owned and operated by Plan Check Solver, Inc., respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.planchat.co and www.planchecksolver.com (the "Websites") and use our services. By accessing or using our Website, you agree to this Privacy Policy.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account

  • Purchase tokens or credits

  • Contact us for support or inquiries

Personal information we may collect includes:

  • Name

  • Email address

  • Billing and mailing address

  • Payment information (processed securely via Stripe)

  • Any other information you choose to provide

2.2. Non-Personal Information

We may automatically collect non-personal information when you visit our Website, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages viewed and dates/times of access

  • Referring website addresses

2.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You may disable cookies through your browser settings; however, this may impact Website functionality.

3. How We Use Your Information

We may use collected information to:

  • Provide, operate, and maintain our services

  • Process transactions and send related information

  • Respond to inquiries and provide customer support

  • Personalize your experience and deliver relevant content

  • Improve our Website and services

  • Enforce our Terms and Conditions

  • Comply with legal obligations and protect our rights

4. Disclosure of Your Information

4.1. Third-Party Service Providers

We partner with service providers (e.g., Stripe) who access your information solely to perform services on our behalf and are obligated not to use or disclose it for other purposes.

4.2. Legal Requirements

We may disclose your information if legally required or in response to valid requests by public authorities.

4.3. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. You will be notified before your personal information becomes subject to a different privacy policy.

5. Data Security

We employ reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic transmission is completely secure.

6. Your Rights

6.1. Access and Correction

You may access, update, or delete your personal information by logging into your account or contacting us at [Insert notion Link here].

6.2. Opt-Out

You can opt out of promotional communications by following unsubscribe instructions provided or by contacting us.

7. International Data Transfers

Your information may be stored on servers outside your jurisdiction, which may have different data protection laws. By using our services, you consent to such transfers.

8. Children's Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us for immediate deletion.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage regular review.

10. Third-Party Links

Our Website may include links to third-party websites or services. We do not control or accept responsibility for their content or privacy practices.

11. Compliance with Laws

We adhere to relevant data protection and privacy regulations, including:

  • General Data Protection Regulation (GDPR) for European Economic Area (EEA) residents

  • California Consumer Privacy Act (CCPA) for California residents

11.1. GDPR Rights (EEA Residents)

If residing in the EEA, you have the rights to:

  • Access, update, or delete your information

  • Rectification

  • Object to processing

  • Restrict processing

  • Data portability

  • Withdraw consent

11.2. CCPA Rights (California Residents)

California residents have the right to:

  • Request disclosure of personal information collected

  • Request deletion of personal information

  • Opt-out of the sale of personal information (we do not sell personal information)

To exercise these rights, please contact us at [Insert notion Link here].

Contacting Us

If you have questions or concerns regarding this Privacy Policy or your data, please contact customer support here.

Please retain a copy of this Privacy Policy for your records.

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